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      Change or Reset Your Med-Challenger Password

      How to Change or Reset Your Med-Challenger Password

      If you know your Med-Challenger username (usually your email address) and password and wish to change your password, follow the quick steps below.

      If you know your Med-Challenger username but have forgotten your password, use the Forgot Password page.

      Please contact us if you need help finding your Med-Challenger username.

       If you are working on a desktop computer: 

      If you are working on a mobile device:
      1. Login to your Med-Challenger Account.
      2. Click the Profile icon located in the UPPER RIGHT CORNER of your screen.
      3. Select Account, then open the Security tab. 
      4.  Enter your new password and confirm it, then select Change Password. 
      1. Login to your Med-Challenger Account.
      2. Tap your Profile icon.
      3. Select the three bars next to Account and choose Security at the bottom of the menu.
      4. Enter your new password and confirm it, then select Change Password.
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        Passwords are case sensitive and must contain:

      • at least 8 characters
      • at least 1 number (numeral)
      • at least 1 uppercase letter

      Profile Icon:


      Selecting Your Med-Challenger My Profile Icon

       

      Accessing Account:


      Selecting Your Med-Challenger Account Settings

       

      Change Password:Changing Your Med-Challenger Password

      Related Help

      Forgot Med-Challenger Password

      Forgot Med-Challenger Username

      FAQ

      Q: Why can’t I change my password while logged out?
      A: You must be signed in to change your existing password. If you can’t log in, use the Forgot Password page.

      Q: What are the password requirements?
      A: At least 8 characters, including 1 number (numeral)and 1 uppercase letter.

      Q: Is my Med-Challenger username the same as my email address?
      A: In most cases it is. If you've been a Med-Challenger customer since before 2010, your username may not be your email address. If you've had multiple email addresses, your username will likely be the one you opted to use when first registering your Med-Challenger account.

      Q: Can I change my username?
      A: No - usernames cannot be changed. However we can assist with changing the email associated with your account.

      Q: What if I can't remember my username? Or just need help?
      A:  Need assistance? Please submit a support form and we'll help you in any way we can.