What if I forgot my Med-Challenger username?
How can I recover my Med-Challenger username and regain access to my account?
Your Med-Challenger username is usually the email address you used during initial account creation. If that doesn't work, try the quick steps below.
- If you can locate the confirmation email you received when you first set up your Med-Challenger account, it will contain your username.
- If you are part of a group or institution, the Challenger administrator at your organization may be able to assist you.
There are cases where your username may be something other than your current email address. Some possibilities are:
- Your Med-Challenger username may be associated with a previous email address.
- Your account was set up by your group or institution.
- You are a long, long time user of Med-Challenger (pre-2010).
If the options above don't provide an answer, you can always contact us for help. If you know your username but can’t remember your password, use the Forgot Password page to reset it.
FAQ
I forgot my Med-Challenger password.
How do I log in to my Med-Challenger account?
Q: Can I change my email address?
A: For security purposes, you'll need our help with this. Please submit a support form and we'll get right on it.
Q. I give up - how can I talk to a human?
A. Our Memphis based team is happy to help - we're here from 8 AM to 5 PM CST Monday through Friday. Call us at 1-800-676-0822 Option 2 or contact us via our Support Form.