As long as a subscription is current, you can use the associated course to study, review, and, if included, to earn and claim CME.
Monthly and annual subscriptions auto-renew at the then current rate. If you wish to end your subscription, you may opt out of your renewal by logging into your profile, choosing the Subscriptions and Billing option, and selecting Cancel.
If you wish to renew a previously cancelled or expired subscription, simply select Renew next to the subscription in the Subscriptions and Billing option in your profile. Before renewing an expired subscription, please be sure to check your Payment Options to confirm that there's a valid payment method on file.
If for any reason we are unable to process a renewal payment on a Subscription, for instance in the case of an expired credit card, your account and any related services will be suspended. To ensure that your account remains active without interruption, please make sure that the Payment Options information in your Profile is current.
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You will receive an email receipt confirming your purchase after each renewal. Please add donotreply@challengercorporation.com to your safe sender list to make sure your receive these.
Subscription pricing is subject to change at any time.
Discounts and special offers, where applicable for a product, apply only to the initial purchase and do not apply to subscription renewals.
FAQ
How do I purchase a Med-Challenger product?
Q. Can I have a mix of subscription durations?
A. Absolutely. You choose what suits your needs - you can have a monthly subscription for one product and an annual one for another - or any configuration.
Q. Can I change my subscription billing frequency?
A. Absolutely. If you wish to change a monthly to an annual or vice versa, you can make the change on that product on the Subscriptions and Billing option in your profile. If you wish to change a monthly or annual to a lifetime, our Memphis based team is happy to help - we're here from 8 AM to 5 PM CST Monday through Friday. Call us at 1-800-676-0822 Option 2 or contact us via our Support Form.
Q. Do all my subscriptions have to remain active?
A. Absolutely not. Subscribe to what you need, when you need it.
Q. I added a new subscription and the amount you charged seems odd.
A. What you're seeing is probably a pro-rated amount. When you add a new product, we'll try to sync the expiration date up to any other subscriptions so your Med-Challenger subscriptions will all renew on the same day each month.
Q. Can you help me decide what's best for me?
A. Our Memphis based team is happy to help - we're here from 8 AM to 5 PM CST Monday through Friday. Call us at 1-800-676-0822 Option 1 or contact us via our Support Form.