1. Support Library
  2. The Fine Print - Agreements, Terms, Policies, Etc.

How Do Subscriptions Work?

There are three ways to purchase any of our products - a monthly subscription; an annual subscription; or a lifetime subscription. 

As long as your subscription is current, you’ll have access to your courseware to study, review, and, if included, earn and claim CME. You must have an active subscription to access your assets and to claim CME.

We do not offer cancellations or refunds on Subscriptions, however, you may opt out of your Subscription's renewal by logging into your profile and choosing the Subscriptions and Billing option. 

If for any reason we are unable to process a renewal payment on a Subscription, for instance in the case of an expired credit card, your account and any related services will be suspended. To ensure that your account remains active without interruption, please make sure that the Payment Options information in your Profile is current.

Lifetime products are not subject to annual billing.

Subscription pricing is subject to change at any time.

Discounts and special offers apply only to initial purchases and do not apply to subscription renewals.

We are happy to assist with any questions regarding your subscription product or billing. Please call us at 1-800-676-0822 (M-F, 8am-5pm CT) or submit our support form.