If have the correct username, but have forgotten your password, use the Forgot Password link on the Login screen to reset your password. A password reset email will be sent to the email on your account.
If you have several email accounts, you'll want to use the email address most recently provided to Challenger.
Please check your junk mail folders for the password reset email.
Please keep in mind that passwords are case-sensitive.
And of course, you can always contact us for help.