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  2. Uh Oh! Troubleshooting

I Forget My Username

Forgotten Username

Typically your username will be the email address you used during initial account creation.

There are cases where your username may be something other than your usual email.

  • You account was set up by your group or institution
  • You are a long, long time user of Med-Challenger (pre-2010)

If you cannot remember your username, please locate the original email received from "Med-Challenger" to double-check your login credentials. If you are part of a group or institution, the Challenger administrator at your organization may be able to assist you.  

And of course, you can always contact us for help.